Training and Development
Grow your skills with free, industry-leading training through our Academy.
Welcome to the Academy
Our Academy is a dedicated learning platform built for support workers. Whether you are just starting your career or looking to specialise, Academy gives you the skills and confidence to provide outstanding support.
50+
Training modules
4
Certification paths
100%
Free for workers
Types of training available
From mandatory induction modules to advanced specialisations, Academy covers every stage of your professional development.
Foundation
- NDIS Code of Conduct
- Workplace Health & Safety
- Professional Boundaries
- Incident Reporting
Specialised Skills
- Manual Handling & Transfers
- Medication Administration
- Mealtime Management
- Behaviour Support Basics
Communication
- Augmentative & Alternative Communication
- Auslan Awareness
- Person-Centred Active Listening
- Working with Interpreters
Certification paths
Go deeper in the areas that interest you. Completing a certification path earns you a badge on your profile and unlocks higher-rate support types.
Community Access Specialist
4 modules — approx. 6 hours
Learn how to plan and deliver safe, enjoyable community access outings that align with participant goals and NDIS plans.
Complex Care Support
6 modules — approx. 10 hours
Covers high-intensity support including PEG feeding, catheter care, epilepsy management, and working with nursing teams.
Positive Behaviour Support
5 modules — approx. 8 hours
Understand the principles of PBS, de-escalation techniques, restrictive practice regulations, and person-centred strategies.
Mental Health & Psychosocial Support
5 modules — approx. 8 hours
Build skills in recovery-oriented practice, trauma-informed care, self-care for workers, and crisis support protocols.
Ongoing professional development
Learn at your own pace
All modules are self-paced and available 24/7 on any device. Complete them between shifts or on a quiet Sunday morning.
Completely free
Every module and certification path in Academy is free for workers. No hidden costs, ever.
Recognised credentials
Certifications earned through Academy appear on your profile, helping you stand out to clients and coordinators.
New content regularly
Our learning team adds new modules and updates existing ones based on industry changes, worker feedback, and best practice.
Start learning today
Join us and get instant access to the Academy — free training, certifications, and a community of support professionals.
Apply to become a support worker