Charter Support

Support Coordination Platform

Purpose-built tools for support coordinators to manage clients, book workers and track outcomes — all from one powerful platform.

Tools built for coordinators

Save time and deliver better outcomes with our suite of coordination tools designed around how you work.

Client Management

Manage all your clients from a single dashboard. View their profiles, support teams, booking history and plan details at a glance.

Booking & Scheduling

Create and manage bookings on behalf of your clients. Set up recurring shifts, find available workers and handle last-minute changes easily.

Reporting & Insights

Access detailed reports on service delivery, spending and outcomes. Export data for plan reviews and compliance requirements.

Communication Hub

Message support workers, share shift notes and coordinate with your clients' broader support network — all in one place.

10,000+
Verified support workers
98%
Shift fulfilment rate
4.8/5
Average worker rating
24hr
Average response time
Support coordinator using platform

Managing multiple clients, simplified

Juggling the needs of multiple clients is complex. Our coordinator dashboard gives you a bird’s-eye view of all your clients, their upcoming bookings, available budget and support team.

  • View all clients and their schedules in one place
  • Quickly find and book available workers with the right skills
  • Track budget utilisation across NDIS plan categories
  • Generate reports for plan reviews with a single click
  • Get notified about cancellations and unfilled shifts

Partner with us

We work with support coordination providers across Australia to deliver better outcomes for participants. Join our partner network and give your clients access to thousands of verified support workers.

Free to Join

No sign-up fees or ongoing costs. Create your coordinator account and start managing clients immediately.

Dedicated Support

Access to our coordinator success team who help you get the most from the platform.

Training & Resources

Comprehensive onboarding, webinars and guides to help your team use the platform effectively.