PLUS Premium Support
Premium support coordination for people who want a hands-on, fully managed experience. Let our team take the complexity out of finding and managing your support.
What’s included with PLUS
Everything you love about the platform, elevated with dedicated support and premium features designed around you.
Dedicated Account Manager
Your personal point of contact who knows your goals, preferences and support needs. They proactively manage your experience from start to finish.
Enhanced Matching
Our team handpicks support workers based on your unique needs, personality and interests — so you connect with the best possible match.
Priority Support
Skip the queue with priority access to our customer support team. Get faster responses and dedicated assistance whenever you need it.
Support Coordination
Get help coordinating your support schedule, managing plan reviews and making sure you're getting the most from your funding.
Standard vs PLUS
What PLUS members say
Having a dedicated account manager changed everything. They found me the perfect support workers and handle all the scheduling. It's taken so much stress off my shoulders.
Sarah M.
Sydney, NSW
The enhanced matching is spot on. Every worker they've suggested has been an incredible fit — both in terms of skills and personality. I couldn't ask for better support.
James T.
Melbourne, VIC
Upgrade to PLUS
Ready for a premium, fully supported experience? Talk to our team about how PLUS can transform the way you access support.