Help Navigating the NDIS
The NDIS can feel overwhelming, but it doesn't have to be. We're here to help you understand your plan, use your funding and get the support you deserve.
Getting started with the NDIS
Whether you’re new to the NDIS or looking to make the most of your existing plan, here’s how the journey works.
Check Your Eligibility
Find out if you meet the NDIS access requirements. We can help you understand the criteria and gather the right evidence.
Apply for Access
Submit your access request to the NDIA. Our team can guide you through the application process and required documentation.
Plan Your Supports
Once approved, work with the NDIA to develop your plan. We help you understand what funding categories are available.
Start Using the Platform
Use your NDIS plan to book support workers on our platform. We handle the claiming and invoicing for you.
How we help with NDIS
- We're a registered NDIS provider — use your funding directly on our platform
- Automatic invoicing and claiming means less paperwork for you
- Transparent pricing that aligns with NDIS price guides
- Dedicated support team to help you navigate plan changes and reviews
- Access to thousands of verified, experienced support workers
Understanding plan management
Self-Managed
You have full control over your funding and can choose any provider. You handle payments, record-keeping and reporting to the NDIA yourself.
Plan-Managed
A registered plan manager pays providers on your behalf and handles the financial admin. You still choose your providers and services.
Agency-Managed
The NDIA manages your funding and pays providers directly. You can only use registered NDIS providers.
Common NDIS questions
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian government program that funds support and services for people with permanent and significant disabilities. It provides individualised funding so participants can choose the supports that help them achieve their goals.
How do I know if I'm eligible?
To be eligible for the NDIS, you generally need to be under 65 years old, be an Australian citizen or permanent resident, and have a permanent and significant disability that affects your ability to take part in everyday activities.
Can I use my NDIS plan on this platform?
Yes. We are a registered NDIS provider, which means you can use your NDIS funding — whether agency-managed, plan-managed or self-managed — to pay for support workers booked through our platform.
What NDIS plan management options are there?
There are three ways to manage your NDIS funds: self-managed (you manage everything), plan-managed (a plan manager handles payments), or agency-managed (the NDIA manages your funds). Our platform works with all three options.